Use our easy mobile check-in on your phone or check-in with our staff at the airport counter
Mobile Check-In Instructions for Denver Airport guests
If you would like to bypass the airport counter, and have given North American mobile phone number and the correct flight information when making your reservation, you have an option to check in online. If your flight has arrived early, we may be able to accommodate you on an earlier departure, please visit our service counter. If you have arrived late and missed your shuttle, please visit our service counter. We re-accommodate guests who have missed their shuttle on a first come, space available basis.
- Upon arrival you will receive a text message, welcoming you to Denver
- First collect all of your checked luggage at baggage claim, then click on the link provided in the text message
- If you only have carry on luggage, please place an X in the baggage claim number on the check in page, and then confirm that you have all your luggage.
- Once have confirmed you have all of your luggage, you will receive further instructions related to our boarding process. Please review these carefully as the process can change due to season, airport construction or other factors.
- 15 minutes before your scheduled departure, you will receive a text message with your vehicle number.
- Please be in the Mountain Carriers boarding area (Door 504 / baggage claim #17) at least 10 minutes before your scheduled departure
- You will receive a text message a few minutes before the vehicle arrives to begin boarding. Please proceed to the Mountain Carrier area located outside Door 502 on Island 1.
In-Person Check In at the Airport Counter
Check-In at the Airport Counter
- Proceed to the main terminal and collect all checked luggage
- Once you have collected all checked luggage, please proceed to the Epic Mountain Express service counter for check-in.
- The service counter staff will check you in, give you a vehicle number, and direct you to the waiting area.
- The counter is located in the Main Terminal, West Side of Airport, near luggage carousel #12 and Door 512.